Faq
1. What makes AquaViby travel mugs unique?
Our Personalized Stainless Steel Travel Mugs are designed for durability, insulation, and customization. They keep drinks hot or cold for hours, are BPA-free, leak-proof, and built for convenience—perfect for travel, work, and daily use.
2. How do I personalize my travel mug?
You can customize your mug by adding text, names, or designs. Simply choose your preferred options on the product page before checkout.
3. Are the mugs dishwasher safe?
For longevity, we recommend hand-washing your mug. While the stainless steel body is durable, hand-washing helps preserve the insulation and customization.
4. How long does the mug keep drinks hot or cold?
Our travel mugs are double-walled and vacuum-insulated, keeping drinks hot for up to 8 hours and cold for up to 12 hours.
5. What materials are used in the mug?
Our mugs are made from high-quality stainless steel, ensuring durability, rust resistance, and safe drinking. They are also BPA-free and eco-friendly.
6. Is the mug leak-proof?
Yes! Our travel mugs are designed with a secure, spill-resistant lid to prevent leaks while you’re on the go.
7. How long does shipping take?
Shipping times vary based on location, but most orders are processed within 1-3 business days and arrive within 5-10 business days. You’ll receive a tracking number once your order ships.
8. Can I return or exchange a personalized mug?
Since our mugs are customized, we do not accept returns unless there is a defect or error on our part. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery for assistance.
9. Do you offer bulk or corporate orders?
Yes! We provide discounts for bulk or corporate orders. Contact us for more details on pricing and customization options.
10. How can I contact AquaViby for support?
You can reach us through our contact page, via email, or through our social media channels. We’re happy to help with any questions or concerns!
Let us know if you need any modifications or additional questions added! 😊