Privacy and policy

At AquaViby, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We collect personal information to enhance your shopping experience, including:

  • Personal Details: Name, email, phone number, and shipping/billing address.
  • Payment Information: Securely processed through third-party payment providers; we do not store credit card details.
  • Order Details: Purchase history and preferences.
  • Technical Data: IP address, browser type, and cookies for website functionality and analytics.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders, including shipping and delivery updates.
  • Provide customer support and respond to inquiries.
  • Improve our website, services, and marketing efforts.
  • Send promotional offers (only if you opt-in).
  • Prevent fraud and ensure security.

3. How We Protect Your Information

We implement security measures, including SSL encryption, to protect your personal data. While no method is 100% secure, we take every reasonable step to safeguard your information.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Trusted third-party providers (e.g., payment processors, shipping carriers) to complete your order.
  • Legal authorities if required by law or for fraud prevention.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, track analytics, and personalize content. You can manage cookie preferences in your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

7. Your Rights and Choices

  • Access & Update: You can request access to your personal data or update it at any time.
  • Opt-Out: You can unsubscribe from marketing emails via the link in any email.
  • Delete Data: You can request account deletion by contacting us.

8. Children's Privacy

Our site is not intended for children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the effective date.

10. Contact Us

For any questions regarding this Privacy Policy, please contact us at: